238 lines
9.7 KiB
HTML
238 lines
9.7 KiB
HTML
<!DOCTYPE html>
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<html>
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<head>
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<title>IVR Tree</title>
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<meta name="description" content="An IVR (Interactive Voice Response) diagram showing a call-menu tree with various prompts and responses." />
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<!-- Copyright 1998-2017 by Northwoods Software Corporation. -->
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<meta charset="UTF-8">
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<script src="../release/go.js"></script>
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<script src="../assets/js/goSamples.js"></script> <!-- this is only for the GoJS Samples framework -->
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<script id="code">
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function init() {
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if (window.goSamples) goSamples(); // init for these samples -- you don't need to call this
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var $ = go.GraphObject.make; // for conciseness in defining templates
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myDiagram =
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$(go.Diagram, "myDiagramDiv",
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{ allowCopy: false,
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initialContentAlignment: go.Spot.Center,
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"draggingTool.dragsTree": true,
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"commandHandler.deletesTree": true,
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layout:
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$(go.TreeLayout,
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{ angle: 90 }),
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"undoManager.isEnabled": true
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});
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// when the document is modified, add a "*" to the title and enable the "Save" button
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myDiagram.addDiagramListener("Modified", function(e) {
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var button = document.getElementById("SaveButton");
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if (button) button.disabled = !myDiagram.isModified;
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var idx = document.title.indexOf("*");
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if (myDiagram.isModified) {
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if (idx < 0) document.title += "*";
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} else {
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if (idx >= 0) document.title = document.title.substr(0, idx);
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}
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});
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var bluegrad = $(go.Brush, "Linear", { 0: "#C4ECFF", 1: "#70D4FF" });
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var greengrad = $(go.Brush, "Linear", { 0: "#B1E2A5", 1: "#7AE060" });
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// each action is represented by a shape and some text
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var actionTemplate =
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$(go.Panel, "Horizontal",
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$(go.Shape,
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{ width: 12, height: 12 },
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new go.Binding("figure"),
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new go.Binding("fill")
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),
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$(go.TextBlock,
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{ font: "10pt Verdana, sans-serif" },
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new go.Binding("text")
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)
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);
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// each regular Node has body consisting of a title followed by a collapsible list of actions,
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// controlled by a PanelExpanderButton, with a TreeExpanderButton underneath the body
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myDiagram.nodeTemplate = // the default node template
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$(go.Node, "Vertical",
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{ selectionObjectName: "BODY", deletable: false },
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// the main "BODY" consists of a RoundedRectangle surrounding nested Panels
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$(go.Panel, "Auto",
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{ name: "BODY" },
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$(go.Shape, "Rectangle",
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{ fill: bluegrad, stroke: null }
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),
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$(go.Panel, "Vertical",
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{ margin: 3 },
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// the title
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$(go.TextBlock,
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{ stretch: go.GraphObject.Horizontal,
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font: "bold 12pt Verdana, sans-serif"
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},
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new go.Binding("text", "question")
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),
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// the optional list of actions
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$(go.Panel, "Vertical",
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{ stretch: go.GraphObject.Horizontal, visible: false }, // not visible unless there is more than one action
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new go.Binding("visible", "actions", function(acts) {
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return (Array.isArray(acts) && acts.length > 0);
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}),
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// headered by a label and a PanelExpanderButton inside a Table
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$(go.Panel, "Table",
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{ stretch: go.GraphObject.Horizontal },
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$(go.TextBlock, "Choices",
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{ alignment: go.Spot.Left,
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font: "10pt Verdana, sans-serif"
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}
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),
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$("PanelExpanderButton", "COLLAPSIBLE", // name of the object to make visible or invisible
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{ column: 1, alignment: go.Spot.Right }
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)
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), // end Table panel
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// with the list data bound in the Vertical Panel
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$(go.Panel, "Vertical",
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{ name: "COLLAPSIBLE", // identify to the PanelExpanderButton
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padding: 2,
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stretch: go.GraphObject.Horizontal, // take up whole available width
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background: "white", // to distinguish from the node's body
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defaultAlignment: go.Spot.Left, // thus no need to specify alignment on each element
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itemTemplate: actionTemplate // the Panel created for each item in Panel.itemArray
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},
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new go.Binding("itemArray", "actions") // bind Panel.itemArray to nodedata.actions
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) // end action list Vertical Panel
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) // end optional Vertical Panel
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) // end outer Vertical Panel
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), // end "BODY" Auto Panel
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$(go.Panel, // this is underneath the "BODY"
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{ height: 15 }, // always this height, even if the TreeExpanderButton is not visible
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$("TreeExpanderButton")
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)
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);
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// define a second kind of Node:
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myDiagram.nodeTemplateMap.add("Terminal",
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$(go.Node, "Spot",
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{ deletable: false },
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$(go.Shape, "Circle",
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{ width: 55, height: 55, fill: greengrad, stroke: null }
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),
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$(go.TextBlock,
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{ font: "10pt Verdana, sans-serif" },
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new go.Binding("text")
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)
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)
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);
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myDiagram.linkTemplate =
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$(go.Link, go.Link.Orthogonal,
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{ deletable: false, corner: 10 },
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$(go.Shape,
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{ strokeWidth: 2 }
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),
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$(go.TextBlock, go.Link.OrientUpright,
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{ background: "white",
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visible: false, // unless the binding sets it to true for a non-empty string
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segmentIndex: -2,
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segmentOrientation: go.Link.None
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},
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new go.Binding("text", "answer"),
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// hide empty string;
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// if the "answer" property is undefined, visible is false due to above default setting
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new go.Binding("visible", "answer", function(a) { return (a ? true : false); })
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)
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);
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var nodeDataArray = [
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{ key: 1, question: "Greeting",
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actions: [
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{ text: "Sales", figure: "ElectricalHazard", fill: "blue" },
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{ text: "Parts and Services", figure: "FireHazard", fill: "red" },
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{ text: "Representative", figure: "IrritationHazard", fill: "yellow" }
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]
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},
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{ key: 2, question: "Sales",
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actions: [
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{ text: "Compact", figure: "ElectricalHazard", fill: "blue" },
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{ text: "Mid-Size", figure: "FireHazard", fill: "red" },
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{ text: "Large", figure: "IrritationHazard", fill: "yellow" }
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]
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},
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{ key: 3, question: "Parts and Services",
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actions: [
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{ text: "Maintenance", figure: "ElectricalHazard", fill: "blue" },
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{ text: "Repairs", figure: "FireHazard", fill: "red" },
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{ text: "State Inspection", figure: "IrritationHazard", fill: "yellow" }
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]
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},
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{ key: 4, question: "Representative" },
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{ key: 5, question: "Compact" },
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{ key: 6, question: "Mid-Size" },
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{ key: 7, question: "Large",
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actions: [
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{ text: "SUV", figure: "ElectricalHazard", fill: "blue" },
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{ text: "Van", figure: "FireHazard", fill: "red" }
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]
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},
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{ key: 8, question: "Maintenance" },
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{ key: 9, question: "Repairs" },
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{ key: 10, question: "State Inspection" },
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{ key: 11, question: "SUV" },
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{ key: 12, question: "Van" },
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{ key: 13, category: "Terminal", text: "Susan" },
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{ key: 14, category: "Terminal", text: "Eric" },
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{ key: 15, category: "Terminal", text: "Steven" },
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{ key: 16, category: "Terminal", text: "Tom" },
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{ key: 17, category: "Terminal", text: "Emily" },
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{ key: 18, category: "Terminal", text: "Tony" },
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{ key: 19, category: "Terminal", text: "Ken" },
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{ key: 20, category: "Terminal", text: "Rachel" }
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];
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var linkDataArray = [
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{ from: 1, to: 2, answer: 1 },
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{ from: 1, to: 3, answer: 2 },
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{ from: 1, to: 4, answer: 3 },
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{ from: 2, to: 5, answer: 1 },
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{ from: 2, to: 6, answer: 2 },
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{ from: 2, to: 7, answer: 3 },
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{ from: 3, to: 8, answer: 1 },
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{ from: 3, to: 9, answer: 2 },
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{ from: 3, to: 10, answer: 3 },
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{ from: 7, to: 11, answer: 1 },
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{ from: 7, to: 12, answer: 2 },
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{ from: 5, to: 13 },
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{ from: 6, to: 14 },
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{ from: 11, to: 15 },
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{ from: 12, to: 16 },
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{ from: 8, to: 17 },
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{ from: 9, to: 18 },
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{ from: 10, to: 19 },
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{ from: 4, to: 20 }
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];
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// create the Model with the above data, and assign to the Diagram
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myDiagram.model =
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$(go.GraphLinksModel,
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{ nodeDataArray: nodeDataArray,
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linkDataArray: linkDataArray });
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}
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</script>
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</head>
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<body onload="init()">
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<div id="sample">
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<div id="myDiagramDiv" style="border: solid 1px black; width:100%; height:500px"></div>
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<p>
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An <em>IVR tree</em>, or Interactive Voice Response Tree, is typically used by
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automated answering systems to direct calls to the correct party. This particular example
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is for a car dealership to route calls.
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</p>
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<p>
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This Interactive Voice Response Tree (IVR tree) has nodes that contain a collapsible list of actions, controlled by a <b>PanelExpanderButton</b>,
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with a <b>TreeExpanderButton</b> underneath the body. See the <a href="../intro/buttons.html">Intro page on Buttons</a> for more GoJS button information.
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</p>
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</div>
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</body>
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</html>
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